Our Services

Worried about losing important memories or struggling to find the ones you want? We’ll gather all your digital photos and videos in one place, including those currently scattered across old hard drives, phones, SD cards, computers, Facebook and Instagram.

In under 2 hours you’ll:

• Be able to access your entire photo library from your phone, laptop or tablet

• Learn to easily find pictures by person, date or key phrases

• Create and share custom albums with family and friends

• Know how to order photo books or prints from your computer or mobile device

• Learn tips for maintaining your photo collection and keeping it organized

This session is 1-on-1 and can be conducted in person (in the Twin Cities metro) or remotely.

To schedule, call 612-208-6892 or schedule a free video consultation.

If you’re tired of trying to remember your passwords or worried about the ones that could be compromised, this service is for you!

In this session, we’ll set up a password manager together, then use it to create and save unique, strong passwords for all of your most important accounts. Most importantly, we’ll teach you how to use it across all of your devices, allowing you to seamlessly log into your accounts without ever having to remember another password.

In under 2 hours you’ll:

• Set up a password manager on all your devices (phone, laptop or tablet)

• Create and save strong, unique passwords for your most important accounts

• Update all known-compromised passwords and save them within the manager

• Practice creating and updating new passwords using the password manager on each device

• Feel confident using the password manager, and never need to remember passwords again.

This session is 1-on-1 and can be conducted in person (in the Twin Cities metro) or remotely.

To schedule, call 612-208-6892 or schedule a free video consultation.

Purchasing a new smartphone, laptop, tablet or smart home device for yourself or a family member is the easy part— the hard part is setting it up and learning to use it.

Our team of tech-savvy, patient and knowledgable assistants make new device setup a breeze, allowing you to enjoy your new tech without the worry.

This package includes:

• 1 in-home session to set up your new device

  • Installing any required updates

  • Creating and adding any relevant user accounts

  • Updating settings and preferences to your liking

  • Teaching you how to use it

  • Practicing virtual check-in process for check-ins

• 1 month of weekly check-ins (4 sessions)

  • Video or voice call to answer questions or make changes

  • Quick lessons and tips on useful features

• 1 month of unlimited questions via text or email

The in-home session is 1-on-1 and intended to be conducted in person. If you live outside the the Twin Cities metro and are interested in this service, please get in touch with us to discuss the possibility of conducting the session remotely.

To schedule, call 612-208-6892 or schedule a free video consultation.

Whether you need help troubleshooting an issue or just want to learn how to use a device better, we can help.

This service offers 2 hours of in-home or remote support for 1 or more tech needs. We’ll get your smartphone, computer, TV, printer, wireless router, smart thermostat or other device working as it should.

Most importantly, we’re happy to teach as we go, enabling you to understand and troubleshoot your technology better in the future.

Wondering what we can accomplish in 2 hours? Here’s what we did in a single session for a recent client:

• fixed her WiFi issues by reconfiguring her router

• factory reset a problematic Google Nest Hub so she could see photos of her grandkids again

• updated a computer that she'd been overwhelmed by and nervous to turn on for 3 years

• fixed a frustrating issue with her TV remote

• explained every app on her iPhone, helping her delete the ones she didn’t want

• Saved her $70/month by reviewing her App Store subscriptions and removing the ones she didn't want

This session is 1-on-1 and can be conducted in person (in the Twin Cities metro) or remotely.

To schedule, call 612-208-6892 or schedule a free video consultation.

Need help wrangling overwhelming tasks, running errands, kicking off a project, or just tackling your to-do list? Our efficient, resourceful assistants will handle it, giving you back time and piece of mind.

Here are a few ways we’ve recently helped clients:

• Organized and labeled family photo and slide collection for digitization (2hr)

• Planned a family cabin getaway + booked accommodations (2hr)

• Created a dementia-friendly travel plan for an international trip to a family wedding (2hr)

• Researched in-network medical providers with openings that week + booked appointment (1.5hr)

• Contacted company to dispute a charge and receive refund (0.5hr)

• Provided personalized holiday gift recommendations for 5 people (0.75 hrs)

• Kicked-off a family oral history project including organization system and transcription process (1.5hr)

• Cleaned out and organized a small closet including Goodwill drop-off (2hrs)

• Booked vet appointment for family pet and filled out pre-appointment online forms (0.5hr)

• Organized important paperwork and life documents, scanning and saving to a secure location in the cloud (3hr)

This session is 1-on-1 and can be conducted in person (in the Twin Cities metro) or remotely. Remote sessions can be divided to include both video/phone calls and asynchronous work as needed.

To schedule, call 612-208-6892 or schedule a free video consultation.

Mileage fees apply for errands. Additional hours/sessions can be added as needed for larger projects.